Privacy Policy

1. Company Information

This Privacy Policy applies to Autonode Interactive LLP, a Limited Liability Partnership registered in Chennai, Tamil Nadu, India on June 25th, 2024. We are committed to protecting and respecting your privacy in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and company details
• Communication Data: Information from your interactions with us, including consultation requests and support inquiries
• Technical Information: IP address, browser type, device information, and website usage data
• Project Information: Details about your automation requirements and business processes (only with your explicit consent)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Website usage patterns and analytics
• Device and browser information
• IP address and location data (general location only)
• Performance and error data

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide automation consulting and n8n implementation services
• Communication: To respond to inquiries and provide customer support
• Business Operations: To improve our services and develop new offerings
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send you relevant information about our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given explicit consent for specific sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally:

• Contact and communication data: 3 years after last interaction
• Project-related data: 5 years after project completion
• Technical data: 2 years from collection
• Marketing data: Until you unsubscribe or withdraw consent

7. Your Rights

Under applicable Indian law, you have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Withdrawal: Withdraw consent for data processing where consent is the legal basis
• Objection: Object to processing of your personal data for marketing purposes
• Portability: Request transfer of your data in a structured, machine-readable format

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.